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Trust & compliance

Sub-processors

Third-party providers SkillMind engages to deliver the platform. Updated when material changes occur.

What is a sub-processor?

A sub-processor is a third party we engage to help us deliver the SkillMind platform. Each sub-processor is contractually bound to data-protection obligations no less protective than those in our Data Processing Addendum.

Current sub-processors

  • OpenAI

    AI providerUS

    LLM inference for AI Concierge, AI program generator, session brief/debrief, and AI-graded assessments.

  • Mixpanel

    AnalyticsUS

    Product-analytics events for aggregated, anonymized usage telemetry. No tenant content is sent.

  • Postmark

    EmailUS

    Transactional email delivery for password resets, notifications, and invitations.

  • Amazon Web Services

    HostingUS (us-east-1)

    Primary application + database hosting. Stores PostgreSQL, Redis, and S3-equivalent object storage for tenant data.

  • Stripe

    PaymentUS / EU

    Payment processing for self-serve checkout, marketplace bookings, and tenant invoices. PCI scope is fully delegated.

Notification of changes

When we add or replace a sub-processor, we update this page and notify customers via the in-product notification surface. Customers may object within 14 days; absent a written objection, the change is deemed accepted under section 4 of the DPA.